Articles

How do I transfer data to another device?

I've changed my device to a new one and lost my game data. How do I recover my old game data?

How do I change the language setting?

How do I cancel synced data?

Can I play with the same data after changing devices?

In Use is displayed and I can't Sell or use as enhancement material.

Can I transfer data to a different OS?

Can I transfer data between the Japanese version and other language versions?

How do I change my team captain?

I'm not gaining any Tsubasa Points from Shared Play. What should I do?

I cannot enter the shop (the game does not progress beyond "Now Loading")

Why are my player's stats different from those in the Player Database?

How do I create my own Club?

The paid Items that I purchased aren't reflected in the game. What should I do?

Game crashed or froze.

I have EX Training items, but I can't use EX Training. What should I do?

How do I know if "Insight Master" is active?

I'm not getting a reply from customer support.

An error is displayed and I can't purchase items.

How do I invite Academy users to join my Club?