I'm not getting a reply from customer support.


Our reply time depends on your enquiry, and some may take longer than others to reply. If you do not receive a reply from us after a few days, please check the items below first.

- You are able to receive emails from "@klab.com" domain.
- You have entered the correct reply to email address.
- Any mailbox sorting that may have placed our emails in your trash box.
- Any anti-spam service that may be preventing our emails from reaching you.

Please note that some feedbacks and requests may not receive a reply. However, your feedback is important to us, and we read and consider every feedback that are sent to us.

*Please take a moment to fill out the survey, thank you.